About UsThis web site is owned and operated by RESTRAND. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.Our Contact details: RESTRAND PO Box 43370 London N5 1WP United Kingdom Phone: 020 7359 3023 Email: info@restrand.co.uk Company number: 03972036 |
Making A PurchaseMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.We accept all major credit cards as well as PayPal. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received you will receive an email receipt from us with an order number. Please use this number in any correspondence. |
Shipping And HandlingPlease note that all transactions will be carried out in Sterling.Free Postage and Packaging only applies to deliveries in the UK. We use Royal Mail 1st Class for all orders |
Delivery ScheduleFor Credit/Debit card orders please allow upto 7 days for delivery. Cheque/Postal Orders will be dispatched immediately on receipt of payment. |
Tax ChargesAll UK orders are VAT free. |
Credit Card SecurityWe use Worldpay as our payment providers. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
GuaranteeIf for any reason you are not entirely satisfied with any products bought at restrand.co.uk simply return the product within 14 days of purchase for a full refund. Please include your name, address, amount paid, contact details and the date of purchase. Send to the above address.Refunds will me made via the purchase medium. |
Reaching UsIf you need to reach us, please email us using the link on the store page, alternatively, you can call on 020 7359 3023 (International +44 020 7359 3023) or fax us on or write to us at PO Box 43370 London N5 1WP United Kingdom |
Privacy PolicyRESTRAND do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Disclose information to third-parties for goods delivery purposes only. |
