Terms and Conditions

This web site is owned and operated by RESTRAND LTD. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
PO Box 43370 London
N5 1WP United Kingdom
Phone: 020 7359 3023
Email: info@restrand.co.uk
Company number: 08885543
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Go To Checkout'. Review your order. Once you are happy choose either, 'Checkout Securely' or 'PayPal' and you will be directed to one ofour payment service providers

We accept all major credit cards as well as PayPal.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received you will receive an email receipt from us with an order number. Please use this number in any correspondence.
Shipping And Handling
Please note that all transactions will be carried out in Sterling.

Free Postage and Packaging only applies to deliveries in the UK.

We use Royal Mail 24 and 48 for all orders.
Delivery Schedule
Credit/Debit card orders are usually shipped within 2 days. Please allow upto 7 days for delivery. Cheque/Postal Orders will be dispatched immediately on receipt of payment.
Tax Charges
All UK orders are inclusive of 20% VAT.
Credit Card Security
We use Klarna and PayPal as our payment providers. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 020 7359 3023 (International +44 020 7359 3023) or fax us on or write to us at PO Box 43370 London N5 1WP United Kingdom
Privacy Policy
We do not store credit card details nor do we share customer details with any 3rd parties.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:
a. Take and fulfil customer orders.
Returns Policy
If for any reason you are not entirely satisfied with any products bought at restrand.co.uk simply return the product within 30 days of purchase for a full refund. Please include your name, address, amount paid, contact details and the date of purchase.
Refunds will me made via the purchase medium.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.